Clinic update for our patients – March 25, 2020

Dear valued patients of The Marshall Clinic,

We know that you have all been receiving many messages regarding COVID-19, so we will be brief and update you on the current status of the clinic.

  • We are all healthy and doing well.
  • Four team members did attend the PDC [Pacific Dental Conference] and have all completed self-isolation without any symptoms.
  • We have had to lay-off all our employees temporarily.
  • The office is closed, and we are checking emails daily and will respond ASAP to any questions, concerns or requests.
  • Dr. Bonnie Henry has written directly to all healthcare workers directing them to restrict all non-emergency procedures until further notice. We are to provide emergent care only (as defined below by our regulatory bodies) in order to avoid further community spread of the virus.

    Emergency dental care is defined as potentially life-threatening conditions requiring immediate management or treatment to stop ongoing tissue bleeding, alleviate severe pain or infection and include:

– Cellulitis as a result of uncontrolled infection compromising the airway
– Severe uncontrolled hemorrhage (bleeding)
– Trauma to the orofacial complex especially to facial bones that potentially compromise the patient’s airway.
– Uncontrolled severe pain
– Uncontrolled infection

  • We will resume practice as soon as we receive the go-ahead from public health officials.
  • Don’t forget to brush and floss daily!

    Thank you for your understanding during these rapidly-changing times. We are grateful for the relationship that we have with you and wish you and your loved ones much health.

Best regards,

Bruce & Matthew
The Marshall Clinic

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